When you have filled your cart, visit your shopping cart page to review your order. You will see the total amount of your order, excluding shipping, and tax if applicable. We offer convenient checkout methods that include standard checkout where we accept all major credit cards (VISA, MasterCard, Discover and American Express).
If you choose our standard checkout method, you will be transferred to our secure processing area where you will be asked to provide your billing and shipping information. While in this secured area you will need to enter your credit card information. As a continuous effort to sustain optimal security for our customers, we process all orders in live time to ensure credit card information and data is not stored.
Upon receipt of your order, we will send you a confirmation email outlining the details of your order.
We want you to be happy with every purchase that you make from our site. If you are unhappy with your purchase, you may simply return the product to us within 30 days of purchase for an exchange or refund. A 15% handling fee may be deducted if items are opened or used. To initiate a return, email firstname.lastname@example.org or call us toll-free 1-800-276-1322 for your Return Goods Authorization (RGA). Shipping costs are only eligible for refund if the return items were shipped incorrectly or damaged.
After a return has been authorized, please write your RGA# that has been provided on the outside of your package and mail to:
Implantech Associates, Inc.
6025 Nicolle Street
Ventura, CA 93003
Returns are processed daily. You will be notified via email once your return has been received and processed. Please allow 3-5 business days for your refund to reflect on your account.
All orders shipping ground within the Domestic US with subtotals over $49 ship FREE. Standard ground-shipping for all other orders ship for a flat rate of $8.00. Signature is required for all orders over $100.
Orders will ship within 3 business days from when it was placed. Occasionally some items may be temporarily back-ordered. If your order contains one of these items the entire order will be processed and shipped when the back-ordered product(s) are available. If the item is going to be on back-order for an extended period of time, we will separate your order and ship the products that are in stock to you. The backordered item will be shipped to you at no additional cost when it arrives back in stock.